We do ask that the area(s) that are to be cleaned are cleared prior to the technicians arriving, if this is not possible we are happy to clean around larger items of furniture such as sofa’s, beds, cupboards, wardrobes etc.

if it’s not possible for you to move furniture but you still want it cleaned underneath we charge an addition £20 per room to move furniture.
This is restricted to moving sofa’s, armchairs, tables, chairs etc.
We will not move larger items such as wardrobes, large sets of draws, electrical items like tv’s etc.

Yes…
Stain protection treatment is a specialist treatment applied to the carpets after the clean, Stain protection creates an invisible hydrophobic coating between the carpet fibre’s and any spills or dirt which may land on the carpet. Stain protection will extend the life of your carpets and keep them looking cleaner for longer.
If any liquids are spilt onto the carpets the hydrophobic coating will repel them giving you time to dab them up with a dry cloth without staining the fibres.

We accept cash, bank transfer  and card payments.
Once the carpets have been cleaned our lead technician will ask you to settle up the remaining balance due.

We will occasionally ask for a Booking fee to be paid over the phone via card to secure your booking, This will come off the total cost of the clean. 
If a booking fee is needed we will let you know during the booking process.

We try and make it clear exactly how much the carpet cleaning service will cost during the booking stage but sometimes we need to charge for additional services if we have not been notified prior.

We charge additionally for the following – 

Moving Furniture (£20 per room)
Urine treatment (£20 per spot or £60 per room)
Specialist odour treatments (£50 per room)
Stain protection treatment (£60 per room)

We also charge extra for rooms over 22m2 if a room is bigger than this you will be charged for the room rate plus |£4.50 per metre over 22m2.

We get asked this alot… The simple answer is NO. 
regular carpet cleaning helps maintain your carpet and keep it free from dirt and allergens.

Our team have extensive training in carpet cleaning and know exactly what it takes to clean a carpet to a high standard without damaging it.

Yes… All of our carpet cleaning teams have public liability insurance up to £2million. 
We would never step foot into your property without having insurance in place to protect both you and us.

Our chosen method of choice is hot water extraction otherwise known as steam cleaning. We have a six step carpet cleaning process using high powered extractors that clean the dirt out of your carpets from the base up.